The treatment or medication prescribed by your doctor is not approved by your medical scheme or insurer at the appropriate level.

You are expected to make unreasonable co-payments.

Claims Hound can help.

• We engage with the Medical Scheme/Insurer on your behalf to get the extended benefits approved.
• No need for you to get directly involved in the negotiations with the Medical Scheme/Insurer.
• The increased amount will be paid either to you or the medical service provider depending on the rules of the Medical Scheme/Insurer.
• On confirmation by the Medical Scheme/Insurer that payment has been made, Claims Hound will invoice you for 15% of the increased amount (our service fee).